Professional technology use spans where people work, how enterprises provide access to business resources, which cloud and AI services they buy, and how technology-related jobs are structured. The measures below keep worker, enterprise, occupation and employment definitions separate across the United States, the European Union, Europe and the OECD.
Key Professional Technology Use Statistics
The most broadly useful figures include:
- In 2023, 34.6% of employed people age 15 and over in the United States did some or all of their work at home on days they worked.
- In 2023, 73% of employed people in the United States did some or all of their work at their workplace on days they worked.
- The U.S. share working at home was 23.7% in 2019 and 34.6% in 2023.
- In 2023, 52.4% of U.S. workers age 25 and over with a bachelor’s degree or higher worked at home.
- In 2024, 52.9% of EU enterprises with at least 10 employees or self-employed persons held meetings via the internet.
- In 2024, 60.2% of EU enterprises offered remote access to email, documents and business applications or software together.
- In 2024, 91.9% of large EU enterprises offered all three types of remote access.
- In 2023, 45% of EU businesses bought cloud-computing services.
- In 2023, 78% of large EU businesses bought cloud services, compared with 44% of SMEs.
- Among EU cloud-using businesses in 2023, 83% used cloud services to host email.
- In 2025, 52.74% of EU enterprises used paid cloud-computing services.
- In 2025, 20% of EU businesses used at least one AI technology.
- In 2025, 55% of large EU businesses used AI, compared with 19% of SMEs.
- ICT specialists accounted for about 4% of all jobs in the EU27 in 2021–2022.
- In Europe in 2020, 76% of large enterprises employed ICT specialists, compared with 14% of SMEs.
- Across the OECD, ICT professionals rose from roughly 1.8% of employment in 2015 to about 3.1% in 2024.
- In 2023, workload was controlled by machinery, equipment or software for 2.2% of U.S. workers.
- Among U.S. computer user support specialists in 2023, keyboarding was required for more than 99.5% of workers.
Contents
- Work location and professional technology use
- Remote-work technology statistics
- Cloud-computing and professional software data
- Business AI adoption trends
- ICT-specialist employment and digital skills
- Job-level technology and workstation conditions
Work Location and Professional Technology Use Statistics
The U.S. Bureau of Labor Statistics American Time Use Survey measures whether employed people did any work at home or at a workplace on days they worked. These categories can overlap when a person worked in more than one location, so they do not represent mutually exclusive remote and office populations.
| U.S. employed population or year | Worked at home | Measurement context |
|---|---|---|
| 2019 | 23.7% | Employed people on days they worked |
| 2021 | 38.1% | Employed people on days they worked |
| 2022 | 33.8% | Employed people on days they worked |
| 2023 | 34.6% | Employed people age 15 and over on days they worked |
| 2023 | 73% | Did some or all work at their workplace |
Source: 35 percent of employed people did some or all of their work at home on days they worked in 2023. The 2020 annual estimate was unavailable because of COVID-19 data-collection effects, and the measure is not a count of remote-work eligibility.
In 2023, the home-work share was 33.5% for employed men and 35.9% for employed women in the United States. Among workers age 25 and over, the rate was 52.0% for people with a bachelor’s degree or higher, compared with 22.0% for high-school graduates with no college.
The other education subgroup estimates were 11.0% for workers with less than a high-school diploma and 26.5% for workers with some college or an associate degree. These figures describe work location, not ownership of a computer, laptop or other professional device, and the education comparison is descriptive rather than causal.
Remote-Work Technology Statistics for Meetings and Business Access
Eurostat’s enterprise ICT survey covers enterprises generally with at least 10 employees or self-employed persons and specified economic-activity sections. In 2024, 52.9% of EU enterprises held meetings via the internet, up 2.9 percentage points from 2022; Eurostat notes a break in Sweden’s time series.
Remote access varied substantially by enterprise size in 2024:
| EU enterprise size | Email, documents and business applications together | Period |
|---|---|---|
| Small, 10–49 employees | 56.0% | 2024 |
| Medium, 50–249 employees | 78.2% | 2024 |
| Large, 250+ employees | 91.9% | 2024 |
Source: 53% of EU enterprises held remote meetings in 2024. The combined measure requires access to each named resource type.
Across enterprises in the survey scope, 81.02% provided remote email access, 69.01% remote document access and 65.57% remote business-application access in 2024. At the size extremes, large enterprises recorded 97.8% for email, 94.9% for documents and 93.1% for business applications, while small enterprises recorded 78.5%, 65.5% and 61.8%, respectively.
These are enterprise provisions rather than employee usage rates. A business can offer access without every worker using every resource, and the individual resource percentages should not be treated as a combined index unless the source explicitly defines them that way.
Cloud-Computing and Professional Software Use Data
Cloud adoption measures whether businesses bought or used qualifying services, not how many employees used them or how much a business spent. Eurostat reported that 45% of EU businesses bought cloud-computing services in 2023, including 78% of large businesses and 44% of SMEs.
Among EU cloud-using businesses in 2023, the main reported uses were:
- 83% used cloud services to host email.
- 68% used cloud services for file storage.
- 66% used cloud office software such as word processors and spreadsheets.
Source: Digitalisation in Europe – 2024 edition. The use percentages have cloud-using businesses as their denominator and can overlap.
Country-level adoption was 78% of businesses in Finland, 72% in Sweden and 70% in Denmark in 2023. The country figures use the same enterprise-survey concept, but national industry composition can affect comparisons.
For the older 2022 series, 78% of EU businesses gave staff remote access to enterprise email, 65% gave access to enterprise documents and 62% gave access to business applications or software. The source cautions that this older wording is not directly interchangeable with the 2024 survey without checking metadata; business applications include examples such as accounting, sales, orders and CRM systems.
The newer Eurostat series reported that 52.74% of EU enterprises used paid cloud-computing services in 2025, 7.42 percentage points higher than in 2023. The paid-cloud definition requires on-demand, elastic and payable third-party services in the Eurostat framework, so this change is a reported survey-year difference rather than a causal growth estimate.
Source: Digitalisation in Europe – 2026 edition.
Business AI Adoption Statistics and Technology-Use Trends
In 2025, 20% of EU businesses used at least one AI technology, up from 13% in 2024. The measure includes specified technologies such as text mining, speech recognition, machine learning and workflow automation, and it is an enterprise measure rather than a percentage of employees using generative tools.
Enterprise size remained strongly associated with reported AI use:
| EU enterprise group | Businesses using at least one AI technology | Period |
|---|---|---|
| SMEs | 19% | 2025 |
| Large businesses | 55% | 2025 |
Source: Digitalisation in Europe – 2026 edition. The size classes describe enterprises, not individual workers.
The most frequently reported 2025 use cases included 12% of EU businesses analysing written language, 10% generating pictures, videos or audio, and 9% generating written or spoken language. These categories are not mutually exclusive.
Country shares were 42% in Denmark, 38% in Finland, 35% in Sweden and 35% in Belgium in 2025. They should be read as displayed enterprise-adoption shares, not AI spending, intensity, productivity impact or employee-level participation.
ICT-Specialist Employment and Digital-Skills Statistics
Technology use also appears in the occupational structure of economies. The OECD estimated that ICT specialists accounted for about 4% of all jobs in the EU27 in 2021–2022, with country estimates of 8% in Sweden, 8% in Israel and 1.4% in Türkiye.
The 2020 European enterprise comparison showed a large size gap: 76% of large enterprises employed ICT specialists, compared with 14% of SMEs. The OECD-described comparison reports the large-enterprise rate as more than five times the SME rate; it concerns enterprise employment of ICT specialists, not general technology adoption.
Source: Skills for the digital age: OECD Digital Economy Outlook 2024 (Volume 2).
A later OECD estimate places ICT professionals at roughly 1.8% of employment in 2015 and about 3.1% in 2024 across the OECD. For comparison, science and engineering professionals rose from about 3.2% to about 3.7% of employment over the same period; this comparator is a different occupation group.
Source: Working in research and innovation: Research and Innovation Careers Observatory 2026. Both series are approximate occupational estimates, not counts of all professional technology users.
Job-Level Technology, Software Control and Workstation Conditions
The BLS Occupational Requirements Survey describes job requirements rather than personal computer ownership or device type. In 2023, 2.2% of U.S. workers had workloads controlled by machinery, equipment or software, while 38.9% required a consistent and generally fast work pace.
Other U.S. job-condition measures in 2023 were 33.3% with work reviewed by a supervisor more than once per day, 62.4% with a supervisor present, 78.9% requiring on-the-job training, 47.5% requiring prior work experience, and 29.3% requiring sedentary strength. These measures are not interchangeable with technology intensity, remote work or workstation ownership.
Source: Occupational Requirements in the United States – 2023 A01 Results.
Computer user support specialists provide a more specific occupation-level view. In 2023, keyboarding was required for more than 99.5% of U.S. workers in this occupation, occurred frequently for 72.6%, and occurred constantly for 11.8%.
The same BLS profile reported that 78.4% could choose to sit or stand during critical tasks. Average posture was 81.8% of the workday sitting and 18.2% standing, while strength requirements were 50.2% sedentary, 29.5% light, 17.6% medium and 2.7% heavy.
Source: Occupational Requirements Survey: Occupational Profiles. “Frequently” and “constantly” are BLS frequency categories, not measured hours of keyboard use, and posture choice does not prove that workers used adjustable workstations.